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Customer Experience Capability

24/03/2026
By Nigel D

Behaviour that delivers real results at trade shows & Exhibitions 

Trade shows are curious, electric things. For a few fleeting days, a cavernous hall becomes a living marketplace of ideas, ambition, and human connection. In that charged environme

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16/09/2025
By Nigel D

How Much of a Difference Does a First Impression Really Make? 

There is a hush, a heartbeat, a blink, and in that fleeting breath, we decide. A first impression, barely older than a moment, yet weightier than we dare to admit. It is the handsh

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01/09/2025
By Nigel D

Do People Still Buy People? A Modern Reflection on Trust, Value, and the Human Connection 

“People buy people.”  It’s a phrase that’s echoed through the years, from the charm of in-person pitches to the digital glow of video calls. A timeless truth, or is it

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07/06/2024
By Nigel D

The Intelligent Influencer – Speak with Conviction in the Workplace

Mastering Influence at Work: Insights for Business Professionals In the fast-paced world of business, relationships are the cornerstone of success. While some connections seem to f

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22/09/2023
By Nigel D

How to create new and engaging presentations

Are you struggling to find new ways to deliver your presentations, especially in the virtual arena? Or do you feel like your audiences are just snoozing and not listening at all to

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07/08/2023
By Nigel D

5 ways to improve personal impact

Achieving and succeeding in the workplace, and in personal development depends on your ability to positively influence others. How you are seen and heard and how you make people fe

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09/05/2023
By Nigel D

5 tips on working an exhibition stand

Are trade shows part of your marketing and sales strategy? They can be very lucrative, both in terms of establishing and growing your brand, launching new products or services, and

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