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Flex my Sales Style to Engage Different Types

Leaning in to the clients communication style accelerates the conversation

This module increases your awareness of how every sales conversation – whether you are meeting someone for the first or hundredth time – must be adapted to the needs and psychology of the different “types” of prospects or clients.

Participants discover how from the moment they start any virtual or face-to-face sales conversation they can quickly flex their communication style to appeal more directly to the emotional triggers and buying drivers of the different customer “types”.

  • Quickly identify the sales type I am talking to
  • Use communication styles that are appropriate to different people and situations
  • Confidently adapt my behaviours and embody different communication “types” when I sell to my clients
  • Prepare different sales responses for different customer types

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What our clients say

I learned some great practices to ensure my screen presence in meetings is as engaged as I would be in a face-to-face environment.

Alexandra Arnold, Senior Area Business Manager, Biogen

The results spoke for themselves. Increased lead taking, better representation of our brand and service values and a tool kit of skills that those trained are now actively using in many other areas of their work.