Five Tips to Foster Inclusivity in Virtual Calls: Connecting Colleagues with Empathy

In the virtual landscape of modern work, small changes can yield powerful results, especially when it comes to fostering inclusivity during virtual calls. With World Day of the Deaf coming up at the end of this month, we are excited to share how participants have used platforms like Teams and Zoom to create an environment where every colleague feels valued, regardless of their background or abilities.

Read on, where we will explore the significance of small changes in promoting inclusivity during virtual calls, and how they collectively build an environment where everyone’s voice is heard and respected.

Small Changes, Big Impact

The importance of small changes cannot be underestimated and is something we have previously explored. These seemingly minor adjustments can be applied to driving to major improvements in creating an inclusive atmosphere during virtual calls.

Here’s just some of the changes people have committed to following our diversity, equity and inclusion – the Immersive Experience:

  1. Captioning for all:
    We’ll tackle on of the most obvious first! The small change of using captioning features or providing real-time subtitles during calls can greatly enhance inclusivity. Colleagues who are deaf or hard of hearing can actively participate and follow the conversation.
  2. Videos on:
    At The Method, we always encourage participants to turn on cameras as we understand the importance of body language but there is an additional benefit in creating inclusivity. Turning on that camera allows those hard of hearing understand visual clues as well and will allow those capable to read lips to do so.
  3. Slow things down:
    A great tip no matter what you are doing, but by taking your time, it allows people to better absorb and consider what you are saying. This works for those hard of hearing but is an amazing tool to remain inclusive for people who speak English as a second language.
  4. Feel comfortable using emojis:
    Platforms such as Teams and Zoom allow for participants to interact in a conversation through emoji reactions. Additionally, the flow of a conversation can be difficult online, and raising a hand using the tools supplied through these platforms can make it easier to let people know you want to speak.
  5. Use body language:
    Don’t underestimate the power of body language! With your camera on, and being well framed, people will better understand the messages you are trying to get across whilst online.

If you want support on being impactful in virtual calls, let us know!

In the virtual realm, small changes accumulate into a culture of inclusivity. By practicing empathy, making slight adjustments to our communication habits, and thoughtfully utilising the tools provided to us by new technology, we can create virtual calls that reflect our commitment to embracing diverse voices. Each small change represents a step towards building an environment where every colleague feels valued, and an integral part of the conversation. Remember, it’s the sum of these small changes that collectively transform virtual calls into spaces where inclusivity thrives.