Chair & facilitate effective meetings

This module defines the best practise business behaviours to prepare and lead effective and constructive meetings.

Participants discover the skills and techniques to set a considered agenda, manage timing and acceptable meeting behaviour. They learn how to keep control of any size meeting and ensure everyone contributes in a positive and open environment.

Participants outcomes:

• Prepare to lead an engaging meeting
• Set and agree a clear agenda
• Confidently brief participants on the content and purpose of the meeting
• Confidently explain and uphold the meeting rules
• Confidently brief participants on their roles and acceptable meeting behaviour
• Manage time flexibly, whilst ensuring key objectives are met and participants are kept informed of changes to the agenda
• Develop a strategy to prevent dominant personalities from taking over
• Encourage all participants to make clear, concise and constructive contributions from their perspectives
• Confidently listen and ask questions to clarify points and check mutual understanding
• Check that decisions and action points are accurately recorded and promptly communicated to those who need to know
• Make sure everyone has a voice
• Stop people controlling the meeting or agenda
• Ensure everyone present shows respect for the views and actions of others
• Schedule to send out minutes post meeting
• Clarify specific objectives at the beginning of each agenda item
• Establish the purpose and objectives of the meeting
• Set a fixed time for the meeting to begin and end and allocate time appropriately for each agenda item
• State the purpose of the meeting at the start and check that all participants understand why they are present.
• Summarise the discussion at appropriate times and allocate action points to participants at the end of each agenda item
• Take decisions within the meeting’s authority, remit or terms of reference
• Evaluate whether the purpose and objectives of the meeting have been achieved and how future meetings could be made more effective
• Circulate relevant information in advance

Delivery Methods:

1. Learning workshop
2. Embedding products