Biogen
Impactful Conversations in Virtual Meetings

The Challenge
A leading pharmaceutical company were looking for ways they could support their UK field sales team of 150 to communicate with impact and presence in virtual meetings.
As with many businesses the COVID19 pandemic created a huge shift in how they communicated with clients and external stakeholders. They wanted to provide their teams with practical learning to empower them to adjust their communication style when meeting virtually to confidently communicate with impact and presence.
Their key objectives were:
- to provide practical techniques that could be immediately applied to the workplace
- to embed these techniques, support the team and sustain change
- to create a dynamic and fun learning experience that motivated the team
The Results
We tailored our powerful virtual behaviour change programme ‘Fantastic Impact in Virtual Meetings’, to meet their specific learning outcomes, calendar and technology requirements. We had 4 key touch points to deliver and embed our transformational process, working with smaller groups the programme was delivered 100% remotely with expert support throughout the delivery across June and July to 150 people.
Participants were asked to rate from 1–5 how they feel about the following statements

The programme
- Small group workshopEmbeddingBehaviour change workshop